ErinoakKids - Emergency Codes

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Emergency Codes and Actions

Emergencies can happen at any time. ErinoakKids has clear emergency procedures, and all visitors should be aware of the codes and their meanings. Staff are trained to act promptly, and visitors should follow directions when given during an emergency.

If you see an emergency situation while visiting our sites, call 911 if possible and call out for help to any ErinoakKids staff in the area.

If you cannot find ErinoakKids staff, dial extension 5555 from any internal EOK phone, state your location and briefly describe the emergency. The emergency code will be announced over the public address (PA) system. When you hear it, remain calm and, if possible, avoid the area where the code has been activated. Trained staff will respond and take the necessary actions.

Please follow directions provided by staff members.

To activate emergencies, dial extension 5555.

Emergency Code:	Meaning/ Action to take:
RED	Fire/ Evacuation: Leave the building immediately through the closest, safest exit. Do not use elevators. Follow staff instructions to proceed to the designated meeting area outside and wait until authorized to return. Please do not linger near building exits. EOK staff will take care of any children in the building during this time. You may wait in your car if you prefer; however, you will not be able to leave the site through the gates until the “all clear” is given.
BLUE	Medical Emergency: If you witness a medical emergency, call ext. 5555 immediately. Trained personnel will respond.
YELLOW	Missing Child: If a child is missing, a search will be initiated. Remain calm, listen for overhead announcements. Visitors may be asked to remain in place. Notify an ErinoakKids staff member immediately if you see someone who appears lost or matches the description.
WHITE	Aggressive Person: In case of a disruptive individual, stay clear of the area and follow staff instructions. The situation will be handled by trained responders.
BLACK	Bomb Threat: ErinoakKids will work collaboratively with Police Services in the management of a Code Black emergency. Remain calm, do not touch suspicious items and follow evacuation instructions if issued. Do not interfere with emergency procedures.
BROWN	Chemical Spill: Leave the affected area immediately. Staff will secure the scene and contact experts for assessment.
ORANGE	Disaster (e.g. power outage, gas leak): Evacuate if instructed and follow staff directions for your safety.
LOCKDOWN	Aggressive Person/ Weapon: Secure yourself in the nearest safe location, remain quiet and wait for the "All Clear" from authorities.